We want you to be fully informed before you make the decision to buy a new roofing system. There are a number of issues that can arise during the average Florida roofing job and we want to bring them to your attention below. These are the questions that we’re most often asked:
Q: How Will You Make Sure No One Gets Hurt On the Jobsite?
A: Garabar has a comprehensive safety policy that protects homeowners from the risks of a jobsite related injury or accident. We set up safety barriers and shields, when necessary, and there’s always a roofing foreman on the job making sure proper protocol is being followed. Our safety protocol follows industry standard OSHA policies. All employees are drug tested and supervisors are trained in First Aid and CPR.
Q: Will My Property Be Safe?
A: Garabar makes every effort to ensure that your property is safe during roofing work. We use dump trucks, not dumpsters, thus protecting your driveway. We also lay plywood on all sensitive areas to make sure we don’t break your driveway or other ground structures. We go to great lengths to make sure that flammables and hot tar are kept away from non roof areas. We also make daily sweeps of the property to make sure that no dangerous roofing debris is left on the ground.
Q: How Will I Know I’m Getting the Best Material and Workmanship?
A: Garabar is dedicated to providing only the best material and workmanship to all of our customers. All of our laborers are vetted thoroughly and have years of experience behind them. And while there are many materials to choose from, we can recommend what we believe to be the best system for your house or property. We have no monetary referral relationships with our material manufacturers so we will shop pricing on your behalf to make sure you’re getting the best roofing system for the best price.
Q: Do You Offer Warranties?
A: YES! We offer roof warranties of up to 20 years and we are certified installers for various roofing material manufacturers’ products. As such, in many cases, we can offer not only our own industry leading warranty, but that of the manufacturer as well. These warranties can last up to 40 years and cover not only materials but workmanship as well. These additional warranty options give you added security and peace of mind with your investment.
Q: What Kind Of Roofing System Is Best For My House?
A: There are a wide range of roofing systems available to the homeowner including, clay and concrete tile (barreled or flat), metal panels, stone coated steel, architectural, dimensional and designer shingles – the list goes on and on. We invite you to our showroom to take a look at the options available to you. You’ll find that each of these systems can vary widely in style and price. While the best roofing system for you depends largely on your taste, please bear in mind that certain municipalities and homeowner’s associations will have very specific requirements for new roofs for aesthetic or safety reasons.
Q: How Loud Will It Be During The Roofing Job? Will There Be A Smell?
A: Unfortunately, the roofing process is a loud one, but we try to make sure that the loudest parts, tear-off and re-nailing, is done as expediently as possible. Depending on the type of roofing system you choose, we may need to use hot tar which has a strong odor. This process usually lasts only one day, so the odor should dissipate in short order. We’re glad to report that we rarely receive complaints about this topic.
Q: What about My Neighbors? Will They Be Inconvenienced?
A: We understand that your neighbors will feel the effects of the construction at your house and we stay abreast of their needs too. Before the job commences we will try to make contact with them either in person, by letter or both to make sure we address any of their needs. They will have all of our information should they need to contact us. Should your neighbors complain, we will be more than happy to address their needs in person.
Q: Am I Protected If Something Happens To Your Workers On The Jobsite?
A: We’re strong proponents of full coverage insurance for our working employees. Our general liability policy (which exceeds state mandates) is included in our proposal folder and we are completely covered by Workman’s Compensation insurance as required by Florida state law. We also keep insurance industry recommended auto insurance levels for all company vehicles.
Q: How Do I Know You Are Licensed By the State Of Florida?
A: We include a photocopy of our roofing and general contractor licenses in our proposal folders. You can also check our licensing at the Florida DBPR website. Unlicensed contracting is a very serious problem that has ramifications beyond poor performance. Please make sure that the contractor you choose (whether it’s us or not) is, in fact, licensed. It’s also important to know that the qualifier/license holder, AJ Garibian is also the President and director of Garabar, Inc.
Q: How Will I Know The Status Of My Job?
A: We at Garabar pay special attention to keeping our customers in the loop regarding their projects. Before the job starts, an estimated completion schedule will be provided either in writing or verbally. We also take pictures of the progress from beginning to end so should you need a visual status report, please let us know. You’ll also be able to speak to the foreman on your project or call us at our office and speak to the owner of the company who is apprised of the status of your project on a daily basis. And should you not be in while we’re working on your project, we will leave you a notice describing in details what we did on your house that day.
Q: Will I Have To Meet With Inspectors?
A: As part of our commitment to you, we meet with inspectors so you don’t have to. Over the years we have developed relationships with the building departments and inspectors of almost every municipality.
Q: The City Sent Me A Violation, Can You Correct It?
A: Garabar has an in-house violations specialist with years of experience working on violation notices. Many homeowners are prompted to repair their roof because of a violation notice that is usually accompanied by fines. If this is the case please call us immediately as we may be able to help you with your problem by correcting the issue in question and possibly help you reduce and/or eliminate the fine.
Q: Why Did I Receive A Notice To Owner? Is This A Lien?
A: A notice to owner is usually mailed to the homeowner by a material supplier or distributor. It is NOT a lien. A notice to owner simply states that material is being purchased on your behalf and that the material supplier has lien rights to your house should they not be paid. This is in accordance with the lien law section of the Florida statutes. We don’t want you to worry about liens from our suppliers so upon receiving final payment we will be happy to provide you with releases from all suppliers involved in your project.